Frequently Asked Questions

1. What is Shop Oriental Rugs?

We are a vendor of unique, handmade, and antique rugs. Each of our rugs is a unique masterpiece, crafted with love and steeped in a rich history. The rugs we offer are more than just charming pieces of decor – they tell a story and bring a sense of artistry and heritage to your home.

2. What types of rugs do we offer?

We offer a variety of rugs, categorized by style, size, color, and room.

In terms of style, we offer Turkish Rugs, Persian Rugs, Antique Rugs, and Oriental Rugs. Sizes range from Small Rugs to Oversize Rugs, with specific sizes such as 4×6, 5×7, and 5×8 Turkish Rugs. We also offer Runner Rugs. We carry a wide array of colors including Beige, Blue, Brown, Dark Navy, Green, Orange, Red, and Multi-Color Rugs. Our rugs can be used in a variety of rooms including the Living Room, Dining Room, Kitchen, Bedroom, Office, Bathroom, Hallway, and Entry Way.

3. What is our delivery policy?

We are excited to bring our beautiful rugs to customers across the United States. We happily ship to all US mainland excluding Hawaii, Puerto Rico  and Alaska. All orders are shipped with a UPS or FedEx tracking number. We are pleased to offer free shipping on all orders, with no minimum purchase required. Orders will be shipped the same business day (Monday – Friday 7 AM – 5 PM)

4. What is our return and exchange policy?

We offer a hassle-free, 30-day return and exchange policy. If you’re not completely satisfied with your rug, you can return or exchange it within 30 days of receipt, provided that the rug is in its original condition, just as you received it. There should be no damages, stains, or other signs of wear and tear on the rug. We kindly ask you to take good care of the rug while it’s in your possession so that it can find a new home if needed.

5. How can I track my order?

To track your order, please enter your Order ID in the box on our “Order Tracking” page and press the “Track” button. This Order ID was given to you on your receipt and in the confirmation email you should have received.

6. How can I contact Shop Oriental Rugs?

You can contact us via mobile at: +1 (980) 636 4947, or via email at:

7. How can I stay updated with the latest offers and arrivals?

You can sign up for exclusive offers and be the first to shop our newest arrivals.

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